Facilitating a Lessons Learned Session

Facilitating a Lessons Learned Session

A lessons learned session is a must-do at the end of most projects. There is really nothing better than voicing the good, the bad, and the ugly about a given project for everyone to hear, acknowledge, understand, and take action on. Otherwise, innovations and successes will be forgotten and mistakes will be repeated. 

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Managing Discussions When You Do Not Have the Answers

Managing Discussions When You Do Not Have the Answers

What do you do when your project team asks you a ton of questions and you know zero of the answers? While it may feel most comfortable curling up into a little ball in the corner, a better approach is to face the questions head on. Check out how I handled it, and my six tips for acting with courage under fire.

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